Privacy Policy Of ILLUMINOVA

    1. Privacy Policy
    2. Your privacy is important to us here at Illuminova Lighting LLC., and we want to be clear about how we are using your information and the ways in which you can protect your privacy.
    3. Our Privacy Policy explains:
      • • What information we collect and why we collect it.
      • • How we use that information and when we disclose it.
      • • How to access and update your information.
      • • The steps we take to protect the information.
    1. Information We Collect
    2. Information you provide to us
    3. We collect the following information:
    4. Account and Profile Information: We collect information about you when you create a support account through our Services. The information we collect includes your name, address, email address, and phone number.
    5. When you log in for the first time, you need to provide your email address to register your account and set your account password. You can also log in through third-party authorized methods such as "Google Account", "Apple Account" or "Facebook Account". It enables third-party clients to perform authorized login without complicated authentication mechanisms, and only collects device information. The above methods are yours to choose. If you do not provide relevant information, you can log in through the "Try now" mode. If you log in using this mode, you will not be able to experience some functions.
    6. Other submissions: We collect other data that you may submit to our Services or us directly, such as when you request customer support, sign up for a mailing list, or communicate with us via email or social media sites.
    7. Information we collect from your use of our Services
    8. Web Logs and Analytics Information: We record certain information and store it in log files when you interact with our Services. This information may include internet protocol (IP) address, URLs of referring/exit pages, information you search for, locale, and mobile device type. We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services.
    9. Device Informationï¼When you interact with our products, we automatically collect device information such as the device's MAC address, IP address, unlimited connection information, operating system type and version, application version number, push notification identifier, log file, and mobile Internet Information.
    10. location information: To provide users with stricter data protection, starting with Android 6.0, Android has removed programmatic access to the device's local hardware identifier for applications using WiFi and Bluetooth. Now, to scan the hardware identifiers of nearby external devices via bluetooth and WiFi, your app must have the location permission. At the same time, for you to use more of our services as requested, this information must be provided. This is essential for our Illuminova Lights app to properly trigger lights with a specific program you choose to set up, such as trigger conditions related to the sunrise and sunset times at your location, or the time you come home or leave home. The location data provided by your device using these services will remain on the device and on Illuminova Lights App. Otherwise our app will not be able to know that you're home, so the "come home and leave home" program you set up won't work (it will only work if our mobile app gets your location).
    11. Information we collect from other sources
    12. Information from third party services: We may obtain information, including personal information, from third parties such as our partners and service providers, and combine it with other information we collect from you.
    13. How We Use Information We Collect
    14. We may use the information we collect for a variety of purposes, including to:
      • • Provide, operate, maintain, improve, personalize, and promote our Services.
      • • Develop new products, services, features, and functionality.
      • • Enable you to access and use our Services.
      • • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support; providing you with information about services, including technical notices, updates, security alerts, administrative messages, or advertising or marketing messages; and providing other news or information about us and our select partners.
      • • Monitor and analyze trends, usage, and activities in connection with our Services.
      • • Investigate and prevent fraudulent transactions, unauthorized access to our Services, and other illegal activities
    1. Information Sharing and Disclosures
    2. We may share your information in the following ways:
    3. Your consent: We will share your personal information with companies, organizations, or individuals outside of Illuminova Lighting LLC. when we have your consent to do so.
    4. Service Providers, Business Partners, and Others: We may share your information with service providers and other third parties who perform services on our behalf, such as analytics and marketing services. Service providers and other third parties such as analytics providers may collect information about your online activities over time and across different online services when you use our Services.
    5. Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of Illuminova Lighting LLC products and services, (d) to protect the property, rights, and safety of Illuminova Lighting LLC., our customers or the public from harm or illegal activities, (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (f) to investigate and defend ourselves against any third-party claims or allegations.
    6. Business Transfers: We may share or transfer your information (including your personal information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website.
    7. Aggregate or Non-identifying Data: We may share aggregate or other non-personal information that does not directly identify you with third parties to improve the overall experience of our Services.
    8. The Choices You Have with Your Information
    9. You may decline to share certain personal information with us, in which case we may not be able to provide you with some of the features and functionality of our Services. You may update or correct some of your personal information at any time by accessing the support profile settings page on the website or by contacting us at info@illuminovalights.com
    10. You may opt out of receiving promotional communications from Illuminova Lighting LLC. by using the unsubscribe link within each email. Even after you opt out from receiving promotional messages from us, you will continue to receive administrative and security messages from us regarding the Services.
    11. You can delete your previously registered App account at any time. After deleting your account, your personal information will be cleared within seven working days.
    12. Data Security
    13. We take reasonable measures to protect your personal information in accordance with this Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.
    14. Children's Policy
    15. Our Services are not directed at individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at info@illuminovalights.com.
    16. Changes to Our Privacy Policy
    17. We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the "Last Updated" date at the bottom of this Privacy Policy and, in some cases, where appropriate we may provide you with additional notice (such as adding a statement to the home screen or sending you an email notification). Your continued use of our Services after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of this Policy.
    18. Contact Information
    19. Please contact us with any questions or comments about this Policy, your personal information, our use and disclosure practices, or your consent choices by email at info@illuminovalights.com.

     

     

    June 14, 2023